Effective Date: 26 March 2025

1. Scale with AI: Refund Policy

2. Scale with AI: Custom GPT Licence Terms

3. Scale with AI: Terms of Service

1. Scale with AI: Refund Policy

Issued by: Scale with AI

Co-Founders: Dave Meier, Emma Brooks

Contact: hello@scalewithai.email

Our refund policy is straightforward.

All payments, including deposits, trials, events, coaching, or subscription fees, are non-refundable.

Why? Two main reasons.

First, we provide

• Digital products and training materials are delivered instantly and packed with extensive knowledge, experience, and valuable insights. These resources also come with substantial hands-on assistance, time, and energy.

• We host online events and webinars, which are recorded and available for download 48 hours post-event.

These services cannot be returned.

Second, from personal experience, it’s clear how easy it can be to second-guess yourself and your instincts. Doubts can arise, leading you to reconsider doing things that might seem daunting but are crucial for achieving your ambitious goals.

It’s tempting to think, “I don’t really need this,” or “I should keep trying to figure it out on my own a bit longer,” or “I’m too busy! Maybe I’ll change my mind!”

Scale with AI’s commitment to you is -

to help you stay committed to your decisions for yourself and your business.

Consider this: when you buy a ticket to a concert or a sporting event and later decide not to attend, perhaps because it’s too far, you can’t find a babysitter, or any other reason, what happens? You miss out.

Would you ask for a refund because you chose not to go or because you mismanaged your schedule? No. The event organisers won’t refund your money for those reasons. That was your choice.

At Scale with AI, we believe in treating every entrepreneur with the respect we expect.

Respect your time. Respect ours.

And respect the decision you’ve already made to invest in yourself, your business, and your future.

If you have questions before committing, please email support@scalewithai.email for a quick response.

We are immensely proud of the value and quality of our programs, courses, and digital products. Ultimately, the results you achieve are up to you.

Commit and do the work.

It will be worth it.

2. Scale with AI: Custom GPT Licence Terms

Issued by: Scale with AI

Co-Founders: Dave Meier, Emma Brooks

Contact: hello@scalewithai.email

Usage Rights

Your purchased Custom GPT is licensed explicitly for:

• Personal content creation.

• Client content creation.

• Individual business use.

Licence Scope

This licence grants you permission to:

• Use the Custom GPT to create content for your personal projects.

• Generate content for your clients using the Custom GPT.

• Integrate the Custom GPT into your own business operations.

Terms and Conditions

By purchasing and using any Custom GPT provided by Scale with AI, you agree to the following conditions:

• This licence is strictly non-transferable.

• Each licence is limited to a single-user per purchase.

• You are prohibited from reselling or redistributing the Custom GPT.

• Access must not be shared with non-licensed users.

Questions or Support

For any licence-related questions or support, please contact us at: hello@scalewithai.email.

Important Note

All Scale with AI Custom GPTs require an active ChatGPT Plus Account to function properly.

3. Scale with AI: Full Terms of Service

Welcome to Scale with AI.

These Terms of Service govern your access to and use of all Scale with AI products, services, and content, including but not limited to Note Stack and its components (Note Builder, Note Planner, and Note Publisher), as well as our subscription services offered via Substack (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Services Description

Scale with AI offers various products and services including, but not limited to:

• Note Stack: An integrated content system consisting of three components:

  • Note Builder: A custom GPT for strategic content creation

  • Note Planner: A strategic content organisation system in Notion

  • Note Publisher: A Chrome extension for instant Substack Notes publishing

• Subscription Services: Premium content, newsletters, and educational materials offered via Substack

• Custom GPTs: Specialised AI tools designed for specific content creation purposes

• Other Products: Additional tools, templates, and resources as made available on our website

Our products are available for purchase through our website, Gumroad, and other authorised platforms.

2. Account Registration and Eligibility

2.1. To use certain features of our Services, you may be required to create an account with Scale with AI, Notion, Substack, and/or other integrated platforms.

2.2. You must be at least 18 years old to use our Services.

2.3. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.4. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3. Licence and Use Restrictions

3.1. Licence Grant: Subject to your compliance with these Terms, Scale with AI grants you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Services for your personal or internal business purposes.

3.2. Use Restrictions: You agree not to:

• Use the Services for any illegal purpose or in violation of any local, state, national, or international law

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services

• Interfere with or disrupt the integrity or performance of the Services

• Attempt to gain unauthorised access to the Services or related systems or networks

• Use the Services to develop a competing product or service

• Resell, redistribute, or provide the Services to third parties without our explicit permission

4. Intellectual Property Rights

4.1. Ownership of Services: The Services and their contents, including but not limited to text, graphics, logos, and software, are the property of Scale with AI or its licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2. Content Ownership: You retain ownership of any content you create using our Services. However, you grant Scale with AI a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, and display your content solely for the purpose of providing and improving our Services.

4.3. Intellectual Property & Usage Rights: All content, including text, graphics, logos, images, audio clips, videos, data compilations, and software, are the property of Scale With AI, protected by intellectual property laws globally. Unauthorised use may violate these laws. You must not alter or remove any copyright, trademark, or proprietary rights notices. Scale With AI grants you a non-transferable, non-exclusive, revocable licence to access the Products for your personal or internal business purposes. No part may be copied, reproduced, distributed, sold, licensed, or exploited for any commercial purpose without our express written permission.

5. Subscription Services

5.1. Subscription Content: Scale with AI offers premium content, newsletters, and educational materials via Substack on a subscription basis.

5.2. Subscription Terms: Your subscription to our Substack services is subject to the payment terms specified at the time of purchase and may be offered on a monthly, annual, or other recurring basis.

5.3. Cancellation: You may cancel your subscription at any time through your Substack account settings. Upon cancellation, you will continue to have access to the subscription content until the end of your current billing period.

5.4. Refunds: Unless otherwise required by applicable law, subscription fees are non-refundable.

6. Third-Party Services and Integrations

6.1. Our Services integrate with third-party services including but not limited to Notion, Substack, OpenAI, Gumroad, and others. Your use of these third-party services is subject to their respective terms of service and privacy policies.

6.2. Scale with AI is not responsible for the availability or accuracy of such third-party services, or the content, products, or services available from them.

7. Payment Terms

7.1. Fees: Access to certain Services may require payment of fees as described on our website or through our purchasing platforms, including Gumroad.

7.2. Billing: We will bill you in advance on a recurring basis, depending on the billing cycle you select when purchasing our Services.

7.3. Refunds: Unless otherwise specified, all purchases are final and non-refundable, except as required by applicable law or at our sole discretion.

7.4. Changes to Fees: We reserve the right to change our fees at any time. If we change our fees, we will provide notice of the change on our website or by email, at our option.

7.5. Gumroad Payments: Purchases made through Gumroad are also subject to Gumroad's terms of service and payment policies.

8. Termination

8.1. You may terminate your use of our Services at any time by discontinuing use or by cancelling your subscription.

8.2. We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

IN NO EVENT WILL SCALE WITH AI, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold harmless Scale with AI, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

12. Governing Law and Dispute Resolution

12.1. These Terms shall be governed by and construed in accordance with the laws of England, without regard to its conflict of law principles.

12.2. Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration conducted in London, England in accordance with the commercial arbitration rules of the London Court of International Arbitration (LCIA).

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services, or updating the "Effective Date" at the top of these Terms. Your continued use of the Services following the posting of the revised Terms means that you accept and agree to the changes.

14. Miscellaneous

14.1. Entire Agreement: These Terms constitute the entire agreement between you and Scale with AI regarding your use of the Services.

14.2. Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

14.3. Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

14.4. Assignment: You may not assign or transfer these Terms without our prior written consent, but we may assign or transfer these Terms without restriction.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Scale with AI

Founders: Dave Meier and Emma Brooks

Email: hello@scalewithai.email

Website: scalewithai.email

16. Affiliate Program

16.1. Affiliate Participation: Scale with AI offers an affiliate program through Gumroad that allows participants to earn commissions by referring customers to our products.

16.2. Affiliate Terms: Participation in our affiliate program is subject to Gumroad's affiliate terms and conditions, as well as any additional requirements specified by Scale with AI.

16.3. Commission Structure: Commission rates and payment terms are as specified on our Gumroad product pages or affiliate program documentation.

16.4. Prohibited Activities: Affiliates must not engage in spamming, false advertising, misrepresentation of our products, or any other deceptive practices. Scale with AI reserves the right to terminate affiliate relationships for any violations.

16.5. No Warranties: Scale with AI makes no guarantees regarding affiliate earnings or performance of the affiliate program.

16.6. End of Scale with AI - Terms of Use